Privacy Policy

Welcome to FloraNest Store (“we”, “us”, or “our”). We are committed to protecting your privacy as carefully as we package our plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cheapplantsales.com.

Please read this policy carefully. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. Information We Collect

We collect information that helps us provide you with excellent service and grow our gardening community:

Personal Information

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Details: For purchases (like apple trees or garden tools), we process payment information through secure third-party processors (Visa, MasterCard, PayPal, etc.). We do not store full card details.
• Order Information: Shipping/billing addresses, contact details, and purchase history (such as your dahlia tubers or bird food orders).
• Communication Data: When you contact us at [email protected], we keep records of our correspondence.

Non-Personal Information

• Usage Data: How you navigate our site (pages viewed, time spent, etc.), helping us improve our plant selection display.
• Device Information: Browser type, IP address, and operating system for technical optimization.

2. How We Use Your Information

We use your information to make your gardening experience as smooth as our checkout process:

• Process orders for your annual bedding plants or citrus trees
• Provide customer support for your gardening queries
• Improve our website and product offerings (like our selection of climbing plants)
• Send order confirmations and shipping updates (for your clematis or blueberry plants)
• Communicate about promotions or new arrivals (e.g., seasonal bulb collections)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data as carefully as we handle our begonia tubers—with utmost care:

• Service Providers: We share necessary information with:
  • Payment processors (for your Visa/MasterCard transactions)
  • Shipping carriers (to deliver your dwarf fruit trees)
  • IT service providers (maintaining our secure platform)
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer data may be transferred.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your data security is as important to us as the quality of our cottage garden plants:

• Data is stored on secure servers with limited access
• SSL encryption protects all transactions (like when you purchase chainsaws or dining sets)
• We retain personal information only as long as necessary for our business purposes or as required by law
• While we implement strong security measures, no internet transmission is 100% secure

5. Your Rights

You have rights regarding your personal information, just as you have choices in our plant selection:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information (like your shipping address for clematis deliveries)
• Deletion: Request erasure of your data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications (though we hope you’ll stay for our exotic plant updates)
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing requests.

6. Cookies and Tracking Technologies

Like annual bedding plants that return each season, cookies help our website remember you:

• Essential Cookies: Necessary for basic functions (adding bird food straights to your cart)
• Performance Cookies: Help us improve site performance (optimizing pages for our climbing plants section)
• Functionality Cookies: Remember your preferences (like your currency selection)
• Advertising Cookies: Help show relevant ads (for products like blowers or children’s flower plants)

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

While we ship plants globally (excluding some Asian and remote areas), your data is primarily processed in the UK/EEA. When transfers occur outside these areas, we implement appropriate safeguards.

8. Children’s Privacy

Our children’s flower plants are for all ages, but our website is not directed at children under 16. We do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy as our garden grows. Significant changes will be notified via email or website notice. Continued use after changes constitutes acceptance.

10. Contact Us

Thank you for trusting FloraNest Store with your gardening needs and your personal information. We value your privacy as much as we value helping your garden flourish.